COVID-19 (CORONAVIRUS) DELIVERY INFORMATION
Our website is still operating as usual and we are continuing to follow all the latest UK Government guidance regarding safety.
All Undone aims to despatch all goods within 48 hours of receipt and clearance of card payment, with the exception of weekends and public holidays, and we continue to ship via Royal Mail.
Standard Delivery (2-6 days) : £4.95
EU and Rest of the World:
Standard Delivery (estimated 5-18 days) EU deliveries are currently subject to delays : £10.00
Please note that for international delivery there may be custom taxes and duties added when the delivery reaches the specified destination. You, the customer, will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.
Please note that customs agencies within your country may also perform security inspections on shipments, which can lead to delays of between 2 – 6 weeks. All Undone cannot control delays due to Royal Mail or your local delivery postal service. If your package is urgent we suggest contacting All Undone and we can quote a price for a quicker delivery time if possible.
Please note that should the customer refuse the order shipment due to custom charges, the initial delivery charge, subsequent return costs and any potential customs release costs will be paid for by the customer. There will also be an additional handling fee of £25 charged to the customer.